Artificial intelligence (AI) has become an intrinsic part of our society. And it’s hard to imagine a control room or alarm centre without it, as the place where the interests of society or an organisation are crucial. In the years to come, we will witness a huge transformation of the control room environment due to the emergence of technological innovations and the changing demands of a multigenerational workforce.
In such a workforce, the younger generations who take jobs in a control room are likely to want to work flexibly. AI and machine learning technology will help to reduce the burden of work on operators over the coming years, for instance with automated warnings that activate the right processes and people using smart technology.