Setting up a control room?

Full-service control room fit-out, from design to SLA.

Your control room is where operators monitor critical systems for hours on end, make decisions, and manage incidents. A fit-out that isn’t designed for that is not merely a comfort issue, it is an operational risk.

 

Ergo-Lab guides you from the very first sketch design through to delivery and ongoing service. As an independent integrator, we bring together the strongest possible suppliers for your project. We have already done so successfully for organisations such as NMBS, NATO, Skeyes, Google Belgium, and the Belgian Defence.

Independent advice, the best suppliers for your situation

Many control room fit-out providers are tied to their own product line. That means your solution is determined by what they have available, not by what you need. We work differently.

For each project, we select the most suitable parties from our supplier network:

  • Knurr Consoles (A Vertiv Company) – specialised operator consoles for mission-critical environments
  • Barco – video walls, operator displays, and visualisation systems
  • Eizo – high-quality monitors for extended and colour-critical use
  • Inter – ergonomic furniture and workstation systems for 24/7 occupancy
  • Brand Control Rooms – bespoke console systems and room design

This results in a technically coherent environment in which hardware, software, and furniture are aligned with one another, without being dependent on a single supplier.

Experience across diverse sectors

We have experience with control rooms and dispatch centres across a wide range of environments:

  • Government and emergency services: police, fire brigade, 112 dispatch centres, crisis centres
  • Transport and mobility: railways, airports, traffic management centres, ports
  • Energy and industry: electricity grid management, petrochemicals, utilities, water treatment
  • Aviation and defence: air traffic control, military command centres
  • Security: CCTV monitoring centres, surveillance and dispatch centres
  • Science and space: research centres, space agencies

“I would like to take this opportunity to thank you for the pleasant collaboration and the outstanding result delivered, our control room is now fully operational and looks fantastic!”

Aida Morillas Romero, Google Belgium

What we do for you, from A to Z

Design and room concept

A future-proof design for a smart, scalable, tailor-made layout: the foundation for dispatch centres where ergonomics, technology, and innovation go hand in hand.

Biodynamic lighting

Light has a direct effect on your operators’ alertness. Biodynamic lighting is a valuable ally in your fight against fatigue, loss of concentration, and critical errors in the dispatch centre.

Ergonomic furniture for 24/7 occupancy

Ergonomic, adjustable office chairs and smart, modular consoles support comfort, well-being, and focus in critical 24/7 work environments.

Acoustics

Ears open: in a critical work environment, every signal can be a matter of life and death. Eliminate noise and sound interference with smart acoustic solutions.

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AV and IT systems

Audiovisual technology works seamlessly with IT infrastructure thanks to smart control and integration software: from KVM systems to video walls.

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Communication systems

Crystal-clear communication is crucial in the control room. We eliminate noise, provide backups in case of disruptions, and streamline the management of critical signals.

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SLA: Maintenance and continuity

Even after delivery, Ergo-Lab remains your dedicated point of contact, with SLAs for maintenance, rapid interventions, and guaranteed response times.

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Our collaboration with Ergo-Lab and Vertiv/Knurr delivered excellent results. Their expertise, professional approach, and clear guidance brought our control room to a higher level, with the well-being of our operators at its core.

Evi Meirsman, NMBS

View our case studies >>

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Interested? Let’s talk.

Whether you are building a new control room or looking to modernise an existing one: we are happy to think along with you right from the start. Get in touch for a no-obligation conversation. We will map everything out and come up with an approach that suits your organisation.

We have already worked for